2020-2021 Policy Library 
    May 26, 2024  
2020-2021 Policy Library [ARCHIVED CATALOG]

Consumer Information

Complaint Procedures

We are committed to supporting a positive, enriching experience for everyone who studies or works at CMC. If you ever wish to express a complaint, you are encouraged to do so. In hearing from you, we are then able to respond, and if necessary, improve the experience for you and others. Please feel free to contact the following CMC employees who can best handle a specific type of concern:

Student-Related Concerns:
Vice President of Student Affairs Sharon Basso
(909) 621-8114

Academic Concerns:
Vice President of Academic Affairs
(909) 621-8117

Civil Rights/Sexual Assault:
Assistant Vice President for Diversity and Inclusion and Chief Civil Rights Officer Nyree Gray
(909) 607-0347

Staff Concerns:
Assistant Vice President for Human Resources Andrea Gale
(909) 607-1236

All Other Issues (including the above issues):
General Counsel Matthew Bibbens
(909) 607-8966

These senior members of the CMC staff will explain the process for addressing your complaint and answer any questions you may have to assure you a fair process. If your complaint involves non-compliance with the Standards of Accreditation and Commission policies, you may also contact The Western Association of Schools and Colleges (WASC). Details about WASC’s complaint process can be found on their website.

Finally, you may also submit a complaint to the State of California. To do so, an individual may contact the Bureau for Private Postsecondary Education for review of a complaint. The Bureau may be contacted at:

Bureau for Private Postsecondary Education
2535 Capitol Oaks Drive, Suite 400
Sacramento, CA 95833
Tel: (916) 431-6924
Fax: (916) 263-1897

Nothing in this disclosure limits any right that you may have to seek civil or criminal legal action to resolve your complaint.


Higher Education Opportunity Act (HEOA) Disclosures Organized by Policy Type

HEOA Organized by Policy Type

For each of these items, please contact the corresponding office listed for more information.


General Institutional Information

Privacy of Student Records - Family Educational Rights and Privacy Act (FERPA)

Consumer Information on College Navigator Website

Facilities and Services Available to Students with Disabilities

Student Body Diversity

Cost of Attendance

Net Price Calculator (NPC)

Refund Policy, Requirements for Withdrawal, and Return of Title IV, HEA Financial Aid

Textbook Information

Academic Program (Educational Programs, Instructional Facilities, and Faculty)

Transfer of Credit Policies and Articulation Agreements for Off-Campus Programs

Institutional Program Accreditation, Approval, or Licensure

Copyright Infringement Policies and Sanctions (Including Computer Use and File Sharing)

Teacher Preparation Program Report - Not Applicable

Health and Safety

Drug and Alcohol Abuse Prevention Program

Drug-Free Schools and Communities Act Biennial Review  [PDF]

Vaccination Policies   

Emergency Management Site (Including Emergency Response & Evacuation Procedures, Timely Warnings, Fire Safety Report, Campus Safety Report, and the Emergency Management Report)

Security Report - Missing Person Notification Policy    

Information for Crime Victims About Disciplinary Hearings     

Annual Security and Fire Safety Report [PDF]

Annual Hate Violence Report  [PDF]

Student Outcomes

Retention Rate

Completion/Graduation and Transfer-out Rates

Completion/Graduation and Transfer-out Rates for Students Receiving Athletically Related Student Aid (Including Disaggregated Completion/Graduation Rates) - Not Applicable

Student Achievement Data

Placement in Employment

Job Placement Rates

Types of Graduate and Professional Education in Which Institution’s Graduates Enrolled

Academic Catalog - general education learning outcomes

Learning Outcomes for CMC Majors - listed under Programs of Study (select the link to the catalog for a CMC Major)

Intercollegiate Athletic Program

Intercollegiate Athletic Program Participation Rates and Financial Support Data - Enter “Claremont McKenna College”

Division III Student-Body Federal Graduation Rates from NCAA - Search for “Claremont McKenna-Harvey Mudd-Scripps Colleges”

Voter Registration

Voter Registration Forms

Availability of Institutional and Financial Aid Information

Institutional and Financial Assistance Information for Students

Student Financial Assistance

Notice of Federal Student Financial Aid Penalties for Drug Law Violations

Disclosure Requirements Relating to Education Loans

State Grant Assistance

Student Loan Information Published by the U.S. Department of Education

National Student Loan Data System (NSLDS)

Entrance Counseling for Federal Direct Loans

Exit Counseling for Federal Direct Loans

Exit Counseling for Federal Perkins Loans

Private Education Loans

Code of Conduct for Education Loans

Rights and Responsibilities of Financial Aid Recipients [PDF]

Direct Loan Model Disclosure Form (see “Additional Information” section)

Return of Title IV Requirements (see “Financial Aid Refund Policies” under “Types of Financial Aid” section)

Teach Grant Initial and Subsequent Counseling - Not applicable to Claremont McKenna College

Preferred Lender Annual Report on Arrangements - Not applicable to Claremont McKenna College

Preferred Lender Code of Conduct - Not applicable to Claremont McKenna College

Preferred Lender Arrangements - Not applicable to Claremont McKenna College

Preferred Lender Lists - Not applicable to Claremont McKenna College


Higher Education Opportunity Act (HEOA) Disclosures Organized by Office

HEOA Organized by Office:



Career Services

Civil Rights

Dean of Students

Dean of the Faculty

Office of Financial Aid

Financial Aid Assistance

Federal Financial Aid

Private Educational Loans

  • Preferred Lender Annual Report on Arrangements - Not applicable to Claremont McKenna College
  • Preferred Lender Code of Conduct - Not applicable to Claremont McKenna College
  • Preferred Lender Arrangements - Not applicable to Claremont McKenna College
  • Preferred Lender Lists - Not applicable to Claremont McKenna College
  • Private Education Loans

Human Resources

Information Technology Services

Office of Institutional Research

Public Affairs

Office of the Registrar